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What to do if you’re unhappy with your school placement

Adult woman in white with hands on forehead looking stressed

Written by Ryan Lockett, Headteacher of TLC LIVE Online School

Finding out your child’s school placement can be a time for celebration and happiness, or it can be anxiety-inducing. According to the UK government, in 2025, 92.6% of pupils received their first preference for primary schools and 83.5% for secondary schools. While it’s great that a large portion of families got their top choice, parents whose child missed out may want to begin school appeals or consider alternative school options.

Understanding your options when school placement goes wrong

Firstly, it’s important to understand why your school placement preference didn’t go through.

Each local authority manages the admissions process for state-funded schools in its area, and applications for every school are ranked against the school’s criteria. Some grammar schools have criteria based on grades and testing, while for regular state schools that are oversubscribed, there’s a list of admission criteria that schools use to assess potential pupils. This includes things like catchment area, whether they have a sibling at the school already, if they attended a local primary school, and SEND needs.

If your child has missed out on a spot for their first preference, it’s likely due to oversubscription criteria being applied. It’s important to realise this is out of your control – every parent wants the best for their child, and while missing out on your top choice is frustrating, you can still support your child to thrive in their new school or explore alternatives.

What to do if you’re unhappy with your child’s placement

Receiving an unsuitable school placement through the secondary school application process can feel devastating, but there are two main options available.

1. Refuse the place and look for alternatives immediately

Parents can refuse the offered place and pursue alternatives immediately. You’re not obliged to accept a school placement, however they’re usually offered in preference order, so refusing doesn’t automatically mean you’ll then get into your top choice.

Understand why you’re unhappy with your child’s school placement and whether these concerns are addressable. Is it distance, the school’s reputation, lack of appropriate support for your child’s needs, or something else? If you can identify your specific concerns first, you can decide whether to fight for a different placement or explore alternative education paths altogether.

2. Refuse the place and appeal

If you opt for the refusal and appeal route, you usually have a few weeks to lodge school appeals after receiving the initial outcome. The admission authority will give you at least 20 days to appeal from when the decision letter arrives. They’ll then provide further information about submitting evidence and supporting information for the hearing. You’ll receive at least 10 school days’ notice for the hearing, and appeals must be heard within 40 school days of the deadline for making an appeal. The government has a dedicated page for guidance on school admission appeals.

What does the appeal hearing look like?

Appeals consist of a panel of three or more people and begin with the admission authority explaining why they turned down your school application. As highlighted, this could be due to oversubscription, and you’ll hear the direct reasons why.

Parents are then given a chance to explain why your child should be admitted. In this section, you can raise reasons such as:

  • The school is local (e.g. home-to-school transport issues)
  • Other family members attend the school
  • Your child’s EHCP is better served at the school
  • The criteria wasn’t followed properly

Following the hearing, you’ll find out the outcome within five days.

If the outcome still isn’t what you’d hoped for, you can choose to accept a different school’s offer or explore alternatives like homeschooling.

Alternative school options

If you’ve decided that the school placement offered isn’t for you (or if your school appeals were unsuccessful), there are many other options to consider for your child’s educational needs. You can opt for things like homeschooling or flexischooling either full-time or as a temporary solution until you’re able to secure a place at your desired school.

Online school

One option that families may want to consider is online schooling – either as a full-time solution or as a temporary measure until you secure a place at your preferred school. It’s an alternative that provides flexibility and security no matter your circumstance. Online schools like TLC LIVE provide an immediate, structured alternative that doesn’t depend on winning school appeals or securing a specific school placement and is a popular alternative.

For families unhappy with their school placement offer, online education eliminates many common mainstream pressures while maintaining academic attainment. Online schools can offer rolling admissions so pupils can start when they need to, with the flexibility to fit around your family’s circumstances. At TLC LIVE, lessons are capped at 9 pupils and personalised pacing and learning is heavily encouraged, so your child receives more individual attention than they might in a traditional classroom setting.

This flexibility is particularly valuable for families with children who have SEND needs. It also suits those who require a more adaptable schedule, such as families with young actors and athletes, or those who travel frequently. The individualised approach that online schools like ours offer can be transformative for SEND pupils who might struggle in larger mainstream environments, or for those with school anxiety.

At TLC LIVE, we’re equipped to work with ECHPs and tailor our teaching to your child’s specific needs, providing the kind of direct and differentiated support that can sometimes be harder to access in traditional settings with bigger classes. We can also advise on help you get the relevant local authority funding for your child’s place with us.

For some families, online schooling becomes the solution when their preferred mainstream school can’t accommodate their child’s needs, or when the school placement offered simply isn’t the right fit. Either way, online schooling puts you back in control of your child’s education.

In-person or online tutoring

If homeschooling entirely isn’t quite the right fit, there’s also the option of accepting the school placement and supplementing with things like online private tutoring. This can act as a great bridge for supporting your child’s education while you continue exploring other options.

As well as tutoring, there are options such as flexi-schooling, where your child attends school in-person for some subjects and learns online for others. Parents today want greater flexibility to ensure their child receives the best education possible, and flexi-schooling can offer exactly that balance.

Final thoughts

Parents always want the best for their children, and whether that means lodging school appeals or exploring alternative options, you’re taking an active role in shaping your child’s education. Trust your instinct about what’s right for your child – you know them better than any admissions process ever could, and you’re the best person to advocate for their needs.

The ‘right’ school isn’t always the one you initially hoped for. Sometimes it’s the option that gives your child the environment, support, and flexibility they need to thrive. Whether you decide to appeal, accept the school placement offered, or choose a different path entirely, you’re making an informed decision based on what’s best for your family – and that’s what matters most.

Get in touch today to discuss our Online School or tutoring options.